Technical Support Specialist

Houston, TX 77046

Employment Type: Direct Hire Job Function: Information Technology Job ID:: 131934 Pay Range: $70,000-80,000 / year

Job Description

Currently looking for a Technology Specialist for a Private Equity firm in the Houston area.


Work Environment: 4 days in Office and 1 day remote, M-F 8 am-5 pm

Salary: 70-80K, with a 10 % bonus and investment options


The Technology Specialist will be responsible for overseeing and managing our firm's technology infrastructure, ensuring the seamless operation of our network systems. Reporting directly to the CFO, this pivotal role plays a critical part in optimizing our technology solutions to support our business objectives. In addition to providing exemplary customer service to our internal stakeholders, this role will also entail the strategic management of our primary technology outsourcing vendor, ensuring effective collaboration and the delivery of high-quality services.


  • Oversee the management and maintenance of our firm's technology infrastructure, including hardware, software, and network systems.
  • With our external service provider, manage IT service delivery to ensure efficient and effective operations.
  • Lead the firm’s cybersecurity program in collaboration with a third-party vendor
  • Proactively identify and address IT issues, troubleshoot technical problems, and provide timely resolutions while delivering exceptional customer service
  • Identify IT security risks and develop mitigation plans
  • Assist in developing and enforcing security procedures
  • Manage relationships with external vendors and service providers to ensure quality service delivery and cost-effective solutions.
  • Ensure compliance with IT policies, procedures, and regulatory requirements while maintaining a focus on delivering superior customer service.
  • Support the procurement process, including equipment and software purchases, from start to finish, including vendor assessments and contracts.

  • Bachelor's degree in Information Technology, Computer Science, or a related field required 
  • 3+ years of experience in IT service delivery, preferably in the financial services industry, legal services, and law firm. 
  • Strong technical skills and proficiency in managing network systems, hardware, and software.
  • Proven ability to troubleshoot technical issues and implement effective solutions while prioritizing customer service.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide exceptional customer service.
  • Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Ability to work independently with minimal supervision and thrive in a fast-paced environment.
  • Relevant certifications (e.g., ITIL, CompTIA, Cisco) are a plus 

Meet The Recruiter

Allison Bradley
IT/Engineering Direct-Hire Recruiter

As a recruiter, I focus on sourcing talented individuals for a wide range of positions, from entry-level graduates to executives, emphasizing IT and engineering roles.

I have a particular passion for recruiting across all industries and am always eager to connect with individuals or companies who require hiring support or possess relevant skills in these fields. If this sounds like you, I would be thrilled to hear from you and discuss how we can work together.

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