IT Coordinator
Job Description
As an IT Coordinator, you will be the “Go-To” point of contact for our internal IT team and the external parties we work with. You will also be responsible for all technology systems in the organization. This will include user support and troubleshooting, as well as administrating the software our users work in. In addition to daily responsibilities, opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems. These responsibilities will include collecting and analyzing business requirements, followed by researching and recommending appropriate solutions. You will then perform the hands-on work required to build, configure, test, and deploy the agreed technical solutions.
This position will also require providing appropriate documentation to maintain and support these solutions. We are looking for an IT Coordinator who is responsible, dependable, and committed to building a long-term career with us. You must be a motivated self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
COMPENSATION: 50-60K, standard hours 8am-5pm M-F. Benefits included.
WHAT WINNING LOOKS LIKE:
- Be a liaison who understands both the end-user and administrator side of our ERP system, Salesforce, and RingCentral VOIP system.
- Learn Epicor P21 database system so that you are a point of contact when issues arise
- Manage VOIP phone system (RingCentral)
- Assist with Digital Signage
- Basic computer, laptop, printer, and network maintenance & support
- Assist with occasional user moves, lifting, relocation of IT assets
- Work independently and/or alongside other teams to achieve company goals and deadlines
- Documentation of internal procedures for IT and users’ processes – create effective instructions.
- Assist in maintaining email and account services as needed
- Troubleshoots desktop services and systems and makes recommendations for improvements to increase productivity and address workflow issues.
- Provides training to users on various systems, applications, and software as needed.
- Responsible for maintaining equipment and software inventory. Maintains files and documentation for various software installations.
- Negotiating vendor contracts – ISP, Cell phone, and others
- Perform other duties as assigned
SKILLS/ REQUIREMENTS:
- Bachelor’s Degree in MIS, Computer Science, Computer Engineering, related field, or equivalent experience.
- 1-3 years of Information Technology experience required
- Knowledge of networking required
- Experience with ERP Software systems and Windows server operating system.
- Advanced Microsoft Excel User required
- Strong verbal and written communication skills.
- Strong project management skills.
- Training: Additional training resources and opportunities are available for self-starting individuals wishing to excel.
Meet The Recruiter
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Kevin Gwinn
IT & Engineering Recruiting Manager
Recruiting IT and Engineering professionals has been my focus for over 30 years.
My placement success resulted in the HAAPC ranking me as Houston's No. 1 Professional / Technical Blended Services Consultant for 12 straight years. That record includes both direct hire placements and contract staffing. I sincerely enjoy helping people find a career path they love while providing companies with successful employees at the same time.
I am truly blessed to be in a profession that impacts companies and people’s lives on a daily basis. In my role as the IT / Engineering Division Manager at Burnett Specialists, I work hard to promote my job candidates and support my clients, as well as heading up a team of experienced recruiting professionals. We will all work together to further your success.
Please let me know how I can assist you. Specialties: Information Technology and Engineering Placement, Closing Techniques, Hiring, Consulting, Networking, Project Management, Interviewing, Salary Negotiating, Human Resource Laws and Concepts.