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Dispatcher

Houston, TX 77064

Employment Type: Temp-to-Hire Job Function: TeleSkills/Call Center Job ID:: 131927 Pay Range: $15-17 / hour

Job Description


Our client is looking for a Dispatcher to join their team in the Willowbrook area. This is a temp-to-hire opportunity.

This is entry level.  Wants someone that has a good attitude and initiative.



Responsibilities
  • The Dispatcher will be responsible for communicating the customer's needs and service histories to the field employees
  • The Dispatcher must dispatch all area technicians and maintain the database per the company's policies and procedures
  • The Dispatcher must also ensure the efficiency of the field employees and provide the proper support and communication to both internal and external customers
  • Keep dispatch boards current at all times
  • Support field personnel and management on customer and company requirements as well as making sure tasks and calls are completed in an expeditious manner
  • Proper purchasing and PO issuing as needed to support the team
  • Follow the set process flow for managing all customer requests

 

Requirements:
  • Extremely high level of urgency to resolve problems
  • Ability to adapt to very fast-pace environment and deadlines
  • Strong attention to detail
  • Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
  • Excellent interpersonal and communication skills, both written and verbally
  • Must demonstrate organization and prioritization skills to manage time
  • High level of computer skills, proficient in Excel
  • Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer

HOUWD51

Meet The Recruiter

Dana Schneider
Sr. Direct-Hire Recruiter

Over ten years of experience in the staffing industry has allowed me to work with diverse individuals in experience and job functions and fill various roles. I enjoy building and maintaining relationships with clients and team members.

I believe that in order to be successful, you must have a solid team ready to work together for a common goal.

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