Dispatcher
Job Description
We are seeking a highly organized and customer-focused Service Coordinator / Dispatcher to join our team in El Paso. This position plays a critical role in supporting our service department by coordinating field operations, scheduling technicians, and ensuring excellent customer service.
Responsibilities:
- Dispatch and schedule HVAC service technicians
- Communicate with customers regarding service appointments and updates
- Prepare, submit, and follow up on service proposals and estimates
- Process invoices and assist with accounts receivable functions
- Conduct collections and follow up on outstanding customer balances
- Manage service agreements and contract administration
- Maintain accurate service records and documentation
- Support daily administrative operations of the service department
Qualifications:
- Previous experience in HVAC dispatching, service coordination, or a similar role
- Strong customer service and communication skills
- Experience with invoicing, accounts receivable, and collections
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Outlook, Excel, and Word
- Experience in the HVAC, construction, or service industry preferred
- Bilingual English/Spanish preferred
Working hours operate on a rotating schedule with the following shifts Monday to Friday:
7:00 a.m. – 4:00 p.m.
7:30 a.m. – 4:30 p.m.
8:00 a.m. – 5:00 p.m.
All shifts include a one-hour lunch break.
Pay rate depends on experience.
Position could become full time the company.
Meet The Recruiter
Ernie Garcia
Operations Manager & Staffing Specialist
I have over 15 years of Employment Staffing experience.
My passion is to secure new and exciting career opportunities for candidates and job seekers!
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Discover your next career opportunity in the vibrant city of El Paso, Texas! Nestled in the western tip of Texas, El Paso offers a unique blend of Southwestern charm, diverse cultural heritage, and stunning desert landscapes. Home to iconic landmarks like the Franklin Mountains State Park and the historic Mission Trail, this city presents endless growth prospects for job seekers. With a thriving arts scene showcased at the El Paso Museum of Art, engaging performances at the Plaza Theatre, and delectable Tex-Mex cuisine found at L&J Cafe, El Paso is a melting pot of attractions waiting to be explored. Join us in unlocking your potential and browse our job listings today to embark on a rewarding career journey in this captivating region!
