Director Of Operations
Job Description
Location: El Paso, TX
Employment Type: Full-Time, 85K to 95K
We are seeking an experienced Director of Operations. This role oversees daily operations, drives process efficiency, strengthens client relationships, and protects the company from risk and loss exposure. The Director will build and motivate the operations team, manage client issues, identify revenue opportunities, and ensure consistent compliance with policies, procedures, and industry standards.
Key Responsibilities:
- Lead daily operations and ensure adherence to company policies and client contracts.
- Develop, implement, and maintain SOPs and internal controls.
- Monitor performance metrics, identify process improvements, and reduce fraud/loss exposure.
- Support client communications, dispute resolution, and escalated collections efforts.
- Oversee onboarding, invoice purchasing, and funding accuracy.
- Approve wires/payments and ensure proper application of loan payments and adjustments.
- Participate in credit committee meetings and provide risk insights.
- Manage departmental budgeting, forecasting, staffing, and performance evaluations.
- Partner with sales and accounting to support account growth and smooth cross‑department workflows.
- Ensure staff training and system utilization.
- Lead team-building initiatives, manage managers, and handle disciplinary actions as needed.
Qualifications:
- Bachelor’s degree required.
- Proven leadership and operations management experience.
- Strong skills in strategic planning, data analysis, and risk management.
- Financial acumen in budgeting and cost control.
- Excellent communication and client relationship skills.
- Bilingual.
Starting salary 85K to 95K, depending on experience.
ELPSO70
Meet The Recruiter
Laura Mora
Sr. Staffing Manager & Recruitment Specialist
What I love the most about my job is making a difference in job seekers' lives for the better every day!
I bring over 12 years of experience in Professional Recruiting & Staffing and I'd love to be a part of your career journey today.
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Discover your next career opportunity in the vibrant city of El Paso, Texas! Nestled in the western tip of Texas, El Paso offers a unique blend of Southwestern charm, diverse cultural heritage, and stunning desert landscapes. Home to iconic landmarks like the Franklin Mountains State Park and the historic Mission Trail, this city presents endless growth prospects for job seekers. With a thriving arts scene showcased at the El Paso Museum of Art, engaging performances at the Plaza Theatre, and delectable Tex-Mex cuisine found at L&J Cafe, El Paso is a melting pot of attractions waiting to be explored. Join us in unlocking your potential and browse our job listings today to embark on a rewarding career journey in this captivating region!
