Customer Service Representative
El Paso, TX 79936 US
Job Description
Duties and Responsibilities of the Customer Service Representative:
- Plan, direct, and coordinate the storage and distribution of products for Automotive OEM, PIA accounts.
- Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- First point of customer contact for general inquiries such as inventory, scheduling, shipping, calendar schedules, shortages, promise dates, etc.
- Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote customer loyalty & satisfaction.
- Responds to and provides solutions for customer’s complaints through the creation of 8D, STR or customer specific corrective action reports.
- Responsible for the data integrity of reports being submitted and data being entered within the Customer specific programs.
Minimum Position Requirements for the Customer Service Representative:
- Work Experience: 1-3 years professional work experience (in a related field) preferred.
- Education: High School Diploma or GED.
- Bi-lingual English and Spanish required.
- Proficient Microsoft Applications (Excel, Access, Email)
Work schedule: 8am-5pm (Monday- Friday)
$16/hr.
Position is long term could become full time with the company.
Meet The Recruiter
Alejandra Romero
Staffing Manager & Recruiting Specialist
As a staffing and recruitment specialist, my favorite part of the job is being able to help people and make a difference in their lives.
It's incredibly fulfilling to assist someone in finding a job that can change the course of their career for the better. What really motivates me is seeing individuals thrive and succeed, both personally and professionally, through new opportunities I've helped them secure.