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Customer Service Coordinator
Employment Type:
Temp-to-Hire
Job Function: TeleSkills/Call Center
Job ID:: 138104
Pay Range: $25 / hour
Job Description
Burnett is currently partnering with a multinational business-to-business (B2B) giant who has a location in Houston. They are driving the sustainability revolution in heavy industry through advanced material science! Currently, they are looking to add top talent in their Customer Service Department. These are Temp-to-Hire roles that are starting immediately for the perfect candidates!
The Customer Service Coordinator manages customer inquiries, orders, complaints, and general questions and concerns. They also coordinate with customers on lead times and product availability.
Detailed Duties:
Qualifications:
Location, Hours, Salary, etc.:
HOUNW35
The Customer Service Coordinator manages customer inquiries, orders, complaints, and general questions and concerns. They also coordinate with customers on lead times and product availability.
Detailed Duties:
- Answers customer inquiries and general questions.
- Works with Account Managers to handle customer issues and customer complaints.
- Assists manufacturing with production planning through communication with our customers regarding future material needs, product availability, and forecasts.
- Monitors late shipments for the Vice President, Supply Chain.
- Coordinates early shipment authorizations to ensure customer orders meet delivery schedules.
- Communicates with Shipping, Receiving, and Quality Control to coordinate information needed for orders.
- Records and processes customer shipping documentation.
- Maintains a safe working environment for themselves and others.
- Actively exhibits leadership capabilities in all aspects of their work.
Qualifications:
- 2-3 years of Customer Service experience in a heavy Call/Email environment
- Strong verbal and written communication skills
- Experience in manufacturing/supply chain/shipping/receiving/etc support
- Strong computer and data entry skills
Location, Hours, Salary, etc.:
- Role is 100% onsite in Northwest Houston (77377 zip)
- Parking provided
- Hours are Monday-Friday, 8am-5pm
- Pay Rate is $25/hr while temp
- Raise plus full benefits once it goes perm
HOUNW35
Meet The Recruiter
Wendy Henderson
Operations Manager
19 years of professional recruiting and staffing experience.
Burnett, a Texas-based staffing and recruiting company, has been consistently ranked number 1 by the Austin Business Journal. Our extensive network of connections with hiring managers and candidates across all industries makes us an invaluable asset to your growth and success.
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Discover your next career opportunity in the vibrant city of Tomball, Texas! Nestled just outside of Houston, Tomball offers a perfect blend of small-town charm with big city amenities. Known for its rich history, charming Main Street lined with unique boutiques and delicious eateries, Tomball is a hidden gem for those seeking growth and opportunity in their career. With nearby attractions like the Tomball Museum Center, Main Street Crossing for live music, and local parks such as Juergens Park, the area provides a thriving cultural scene and numerous recreational activities. From professional sports events in Houston to art galleries and theaters, there is always something exciting to explore just a short drive away. Start your job search in Tomball today and experience this exceptional region for yourself!
