Customer Service/Account Manager
Job Description
**Responsibilities:** - Manage client accounts by assisting with order processing, addressing inquiries, and ensuring timely delivery of products. - Provide excellent customer service through effective communication and building strong relationships with clients. - Conduct data entry tasks accurately to maintain up-to-date records of client interactions, orders, and relevant information. - Collaborate with cross-functional teams to ensure seamless order fulfillment and resolve any issues that may arise. - Stay updated on industry trends and product knowledge to effectively address client inquiries and provide informed recommendations. - Actively participate in team meetings, contribute ideas, and work collaboratively to achieve company goals. - Demonstrate a proactive attitude towards learning and personal growth within the fashion and jewelry industry.
**Qualifications:** - Fashion degree preferred
- Strong communication skills, both written and verbal, to effectively interact with clients and internal teams. - Detail-oriented with excellent organizational and data entry skills to maintain accurate records. - Passion for fashion and the jewelry industry, with a keen eye for design and trends. - Enthusiasm for working in a fast-paced, dynamic environment and adapting to changing priorities. - Ability to work well within a team, fostering a collaborative and supportive work environment. - Eagerness to learn and grow, taking initiative to expand knowledge and skill set. - Full-time availability and commitment to delivering exceptional results.
**Benefits:** - Competitive salary and full-time position. - Comprehensive benefits package, including health insurance, retirement plans, and paid time off. - Opportunity for career advancement and skill development within the jewelry industry. - Work within a creative and passionate team dedicated to producing high-quality products.
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Meet The Recruiter
Larissa Muncy
Sr. Direct-Hire Recruiter
Larissa has over 12 years of recruiting experience in various industries.
During her career, she has focused on identifying highly niche candidates. These have included roles for a CEO, Software Engineer, Regional Sales Director, Executive Assistant, Data Scientist, Project Engineer, HR Manager, Trial Attorney, and more. Engaging in local and national searches for companies.
Larissa is known for her consistency in quality candidates, customer service, and response time to correspondence. She has a passion for recruiting/sales and has had the pleasure of serving her clients with their direct hire needs. Larissa has experience with national and local searches, finding the best candidates for each client’s customized search. It would be her pleasure to set up a meeting and discuss providing quality candidates for your company.