Burnett Specialists
https://cdn.haleymarketing.com/templates/61891/logos/square.png
https://www.burnettspecialists.com
https://www.burnettspecialists.com
USD
50000
55000
YEAR
true
Kylie Mulvogue
Client Relations Coordinator
2024-02-07
2024-06-09
Employment Type:
Direct Hire
Job Function: Administrative/Clerical
Job ID:: 130537
Pay Range: $50,000-55,000 / year
Job Description
Join our Houston-based marketing consulting firm, boasting over 40 years of service to a national clientele. We specialize in tackling the diverse challenges of distributive marketing models (B2B and B2B2C), offering a dynamic work environment driven by marketing, technology, and the power of people.
Responsibilities:
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- 100% of our managers and team leads have risen through the ranks internally
- Average tenure of 11 years
Responsibilities:
- Master the intricacies of client programs, products, and services
- Serve as a liaison between clients, customers, and vendors, ensuring SLAs are met
- Navigate and utilize multiple web applications daily
- Maintain meticulous procedural documentation
- Track and log time with precision
- Be accessible via our online phone system during work hours (8am-5pm)
- Collaborate directly with clients to guarantee satisfaction
- Assist in distribution projects as needed
- Process claims, promotions, CO-OP, and advertising submissions
- Review marketing submissions for compliance with brand standards
- Aid customers in the submission process to maximize program participation
- Manage eCommerce order management, including understanding complex inventory systems
- Provide top-notch customer service via phone, email, and ticketing system
- Efficiently handle up to 20 email inboxes
- Collaborate within a team environment, supporting multiple client programs simultaneously
- Cultivate professional relationships with clients, customers, and internal stakeholders
- 3+ years of professional experience
- Bachelor's degree preferred
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with order management and inventory applications is advantageous
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#ZR
Meet The Recruiter
![](https://cdn.haleymarketing.com/images/team-members/101540/thumbs/teammember_thumb_small2x_square-FB4821F0-7D08-38A9-864E-67B17B83E838.jpg)
Kylie Mulvogue
Sr. Direct-Hire Recruiter
I am a National Direct-Hire Recruiter, where I recruit for Administrative, Legal, Sales, Marketing, and HR positions. Let's connect if you are looking for a great career opportunity or have any staffing or placement needs!
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