Chief Operating Officer- Education

Houston, TX 77083

Employment Type: Direct Hire Job Function: Executive/Management Job ID:: 132519 Pay Range: $120,000-150,000 / year

Job Description


Needs experience in the Education space (Charter School preferred)
Chief Operating Officer Departmental Leadership:
  • Lead and oversee various departments, including Facilities, Transportation, Nutrition, Safety and Security.
  • Develop strategy, systems, and processes for ensuring operations reach a consistently high bar of quality and efficiency in delivery of services to schools, partnering with other members of the team to ensure excellent execution.
  • Lead and develop our enrollment team ensuring that enrollment, operations, and school leaders work together to meet campus and network enrollment goals.

Operational Oversight:
  • Deeply understand our school operations and ensure effective coordination and alignment between schools and Home Office operations so that the Home Office fulfills its vision in support of schools and every operational function is performed seamlessly and with excellence and student learning can flourish.
  • Coordinate, monitor, and prioritize department directors and workflow requirements to ensure efficient daily operations, activities, and services provided by our organization.
  • Oversee, manage, and evaluate vendors including technology, food, transportation, janitorial, etc.
  • Lead the design and implementation of any changes to our operational processes or structures to achieve stronger coordination and collaboration and a seamless experience for schools.

Financial Management:
  • With support from the Finance Director direct, analyze, and understand all expenditures requests in relation to the budgeted amounts, closely monitor departmental activities in relation to the organizational Master Plan, and review operational reports, procurement requests, vendor proposals, and budget requests.

Strategic Direction:
  • Coordinate the strategic direction and lead teams in developing long-term goals related to assigned areas of responsibility.

Personnel Management:
  • Manage and develop the Director of Talent and HR to establish a multi-year talent strategy that helps achieve its priorities and meet the Director’s goals and accomplish its vision.
  • Ensure the Director of Talent and HR helps to deliver the strongest employee value proposition and optimize hiring, onboarding, HR compliance, performance management, and total rewards strategy, including compensation and benefits.
  • Provide guidance and oversight to Operations team, IT management, property management, and other departmental leads, as well as supervise and evaluate them.

Enrollment and Community Engagement:
  • Lead and oversee, manage, and evaluate the Enrollment and Engagement Team (ECE)
  • Work the Director of the ECE team to strategize, executive and meet yearly enrollment and community partnership targets.
  • Compliance and Reporting:
  • Ensure that all activities are in compliance with equal employment and nondiscrimination policies, federal laws, school board policies, and professional standards. Handle and organize personnel and other confidential information.

Budgetary Oversight:
  • Work with the CEO and Finance Director to prepare the annual budget and collaborate with key staff and vendors for the annual audit.
  • Work with the CEO, Finance Director, and Network Team to ensure adherence to the budget and sound financial decision making at the network and school levels.

Communication:
  • Work with the Director of Operations and other staff to design and implement effective communication systems, both internally and externally.

Data Collection and Analysis:
  • Oversee the collection and analysis of relevant data to measure the success and challenges of educational programs.

Partnership Development:
  • Represent the organization to partnering agencies and coalitions, ensuring effective collaboration and reporting on issues associated with operations.

Goals
  • 90% of enrollment targets met at all campuses and network wide by October 15th each year.
  • 85% or better staff and parent satisfaction with major vendors (lunch, transportation, security)
  • 85% or better student retention (October to October)
  • 85% or better staff retention in home office and operations department
  • 85% or better of school leaders report operational excellence at schools and strong operations that drive academic success
  • 90% hired by May 1st of each school year (for the upcoming year)
  • Less than 3% variance in budget and less than 10% variance per line item

Qualifications
  • Bachelor’s degree required and Master’s degree preferred
  • Experience coaching, developing, and evaluating leaders preferred
  • Proven experience in a senior leadership role, preferably in an educational setting
  • Strong strategic thinking and team leadership skills required
  • Strong commitment to high-quality services and education equity required
  • Ability to multi-task and work within an ambiguous, fast-moving, start-up environment, while driving toward clarity and solutions
  • Excellent written and oral communication skills
HOUGW34

Meet The Recruiter

Brittany Grumbles, MS
Sr. Direct-Hire Recruiter

I'm a passionate recruiter who loves finding the best talent for a variety of industries.

I specialize in recruiting top-notch individuals for important roles in Legal, HR, Marketing, Administrative, and Education fields. I find joy in the challenge of identifying and attracting the best candidates to help businesses succeed.

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