CRE Billing and Accounts Receivable Specialist
Job Description
Responsibilities
- Generate complete and accurate monthly recurring charges, including base rent, recoveries, approved escalations and other authorized charges.
- Process approved one-time billings, lease amendments and billing changes by the established cutoff; investigate billing exceptions before posting.
- Apply tenant receipts promptly and accurately, research unidentified payments, and resolve unapplied or misapplied cash.
- Prepare and distribute tenant statements and respond professionally to routine billing and payment questions.
- Maintain AR aging and collection activities in Yardi Voyager, including contact history, promises to pay, disputes, next actions and approved legal-stage status.
- Coordinate collection escalation with property management and promptly elevate broken promises, disputes and balances crossing 30-, 60- and 90-day thresholds.
- Reconcile the tenant AR subledger, unapplied cash and AR control accounts to the general ledger each month.
- Prepare aging, collection-rate, dispute and legal-stage reporting by property and tenant.
- Support bad-debt and allowance analysis by preparing documented recommendations for management review.
- Process billing corrections, credits, reversals and write-offs only through documented approval workflows.
- Maintain complete support for billing changes and collection actions and assist with month-end close, audit requests and process improvement.
Qualifications
- Two or more years of accounts receivable, tenant billing or commercial property accounting experience.
- Working knowledge of recurring billing, cash application, AR aging, collections and account reconciliation.
- Experience using Yardi Voyager or comparable property-management/accounting software.
- Strong Excel skills and the ability to research differences using transaction-level detail.
- High accuracy, consistent follow-through and the ability to meet recurring weekly and monthly deadlines.
- Professional written and verbal communication skills for tenant and internal interactions.
- Ability to handle confidential financial information and follow approval, documentation and segregation-of-duties controls.
- Direct experience with Yardi Voyager tenant ledgers, cash receipts, recurring charges, AR aging and collections workflows.
- Commercial retail real estate experience, including familiarity with rent escalations, recoveries and CAM-related billings.
- Experience supporting multiple properties or legal entities and approximately 200 or more tenant accounts.
- Associate or bachelor’s degree in accounting, finance, business administration or a related field.
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Meet The Recruiter
Molly Gutierrez, CPC
Direct Hire Recruiting Manager
I began my career with Burnett in 2012, shortly after graduating with a degree in hospitality. My passion for serving people naturally led me into recruiting, where I discovered how rewarding it is to connect top talent with the right opportunities.
Today, I lead our Accounting & Supply Chain Direct-Hire recruiting team while continuing to partner directly with clients and candidates. I specialize in placing Houston professionals across accounting, finance, and supply chain—ranging from staff-level talent to senior leadership and C-suite roles.
What I enjoy most is building lasting relationships and ensuring every placement is the right fit for both sides. My goal is always a true win-win: helping companies strengthen their teams and candidates achieve meaningful career growth.
Candidate Reviews
"Molly was very attentive and listened to what my needs and expectations were for finding a new job. She was friendly, supportive and very helpful the entire process. I would definitely work with her again in the future and would recommend her to others."
"Truthfully, I consulted with many staffing agencies but Molly with Burnett was far and away the most approachable, honest, and easiest to work with. There was a constant feedback loop from the first time we connected through starting my new position."
Client Testimonial:
"Molly at Burnett has been a strategic recruitment partner in assisting with successfully hiring specific accounting/ finance resources. She is incredibly responsive and understands our company culture. She consistently prioritizes new requests and presents candidates in a timely manner. Her dedication to the process and to her clients is impeccable. "
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