Bilingual Personal Injury Intake Manager
Job Description
A prestigious and well-established two-attorney Personal Injury law firm located in Houston’s Montrose area is seeking a Bilingual (English/Spanish) Personal Injury Intake Manager to join their dynamic team. This firm prides itself on offering a beautiful office space, a warm and supportive work culture, and an environment that promotes work/life balance.
Job Title: Bilingual Personal Injury Intake Manager
Location: Montrose Area – Houston, TX
Salary: Up to $65,000 (DOE)
Schedule: 100% In-Office
Benefits: Medical Insurance (100% employer-paid) + Free Parking
Position Summary:
The Bilingual PI Intake Manager will be the first point of contact for potential clients and play a critical role in the client intake process. This person must be professional, proactive, and able to work independently. The ideal candidate will have a strong background in personal injury intake and be comfortable in a fast-paced, client-focused environment.
Key Responsibilities:
- Conduct initial client interviews and gather case details
- Manage and track incoming leads and referrals
- Evaluate potential cases and determine eligibility
- Maintain detailed intake records and client communication logs
- Work closely with attorneys and support staff to ensure seamless case handoff
- Provide exceptional customer service with empathy and professionalism
- Handle a high volume of calls and emails in a timely manner
Requirements:
- Bilingual in English and Spanish (verbal and written) – required
- Minimum of 2+ years of experience in personal injury intake – required
- Excellent communication, organization, and interpersonal skills
- Ability to multitask and manage time effectively in a high-volume setting
- Proficiency in Microsoft Office and case management software a plus
HOUDT42
Meet The Recruiter
Susan Stone, CPC
Sr. Direct Hire Recruiter
28 years of Direct Hire Recruiting experience, proud to announce 16 years with Burnett - a company that truly uses its moral compass as a guide to improving lives!
Burnett, a Texas-based staffing and recruiting company, has been consistently ranked number 1 by the Houston Business Journal. Our extensive network of connections with hiring managers and candidates across all industries makes us an invaluable asset to your growth and success.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Houston, TX
Discover exciting job opportunities in the vibrant region around Houston, Texas! Known for its thriving economy, diverse industries, and endless growth prospects, Houston offers an enticing landscape for career-minded individuals. With world-class museums like the Museum of Fine Arts and a rich culinary scene showcasing Tex-Mex delights, BBQ joints, and food trucks serving up local flavors, Houston is a melting pot of culture and creativity. Home to the renowned Space Center Houston, the historic Astrodome, and professional sports teams like the Rockets and the Astros, this region exudes energy and excitement. Embrace the charm of this dynamic area while exploring job listings that could lead you to a fulfilling career right here in Houston!
